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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melanie Gallo, PhD

January 23, 2026

5  out of  5
rating by Melanie Gallo, PhD
"My agent provides excellent service."
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REGINALD SIMMONS

January 23, 2026

5  out of  5
rating by REGINALD SIMMONS
"Great person to talk to and handle business with you very well. Great customer service."
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Kaleb Syfrett

January 23, 2026

5  out of  5
rating by Kaleb Syfrett
"They helped me find a cheaper insurance company, and she was very generous and seemed like she honestly wanted to help me out highly recommend if your trying to find cheaper rates, great people !!"
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Michael Klein

January 22, 2026

5  out of  5
rating by Michael Klein
"Jackson was professional, knowledgeable, and made the process easy and saved me significantly on my auto and home insurance"
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Charles Hester

January 22, 2026

5  out of  5
rating by Charles Hester
"I would like to commend Seth Townsend on his excellent communication skills and outstanding customer service. These capabilities are very important and valued in this industry. And customers like me will not forget his efforts. Keep up the good work ,Sir."
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marquis traylor

January 20, 2026

5  out of  5
rating by marquis traylor
"Fantastic service. Quick and easy"
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Jeremy Mabry

January 13, 2026

5  out of  5
rating by Jeremy Mabry
"Jen is always straight forward and quick to answer my questions. They have never left me confused"
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Lovita Pfeifer

January 9, 2026

5  out of  5
rating by Lovita Pfeifer
"Nicole O McGregor delivered an outstanding experience by helping me bundle my homeowners’ and multiple vehicle insurance policies. She also informed me about additional benefits and life insurance options. Her customer service was excellent and approachable, addressing all my concerns and providing clear answers to every question. Thanks, Nicole!"
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Anthony Tretolo

December 30, 2025

5  out of  5
rating by Anthony Tretolo
"Nick Hart made the auto insurance process simple and smooth. Nick provided detailed and personable information. Nick will go the extra mile to ensure you obtain the insurance you and your family need. I would recommend Nick to anyone shopping for insurance."
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Melinda Brown

December 23, 2025

5  out of  5
rating by Melinda Brown
"They are the best."
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Marie

December 22, 2025

1  out of  5
rating by Marie
"The wrost agency of state farm to work with!!! Think twice before using this agency!!"
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Elizabeth Barton

December 16, 2025

5  out of  5
rating by Elizabeth Barton
"Abigayle went above and beyond to solve a small problem with the paperwork. Overall the process of getting reimbursed for the tow fee when we broke down was very easy."
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Avania Goodman

December 16, 2025

5  out of  5
rating by Avania Goodman
"Seth Townsend was such a sweet young guy I was calling searching for another agent and he took the time speaking with me and listen to what I I really needed and I appreciate that so much. Abby Clark is an amazing agent. She listened when I complained about progressive and how horrible they did. She was able to get me renters insurance and also get me car insurance. She helped me get such an amazing price my fiancé and I no longer pay $900 every month. She saves us $400 dollars. She’s a ROCK STAR!!!!"
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B

December 13, 2025

5  out of  5
rating by B
"Nick Hart was great to work with. His high level of knowledge helped get me the coverage I needed at a much lower price than the competitors."
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Chris Tyler

December 12, 2025

5  out of  5
rating by Chris Tyler
"Nick was very knowledgeable and helpful, I appreciate the courtesy and professionalism"
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Juliette Florestale

December 12, 2025

5  out of  5
rating by Juliette Florestale
"Julia was so welcoming at the beginning of the call, but Cole was the start player!!! He listened and understood what I needed. He was patient, empathetic and helpful. I am beyond pleased! Keep up the amazing work!!!! Thank you so much Cole!!!!"
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Gary Bradford

December 10, 2025

4  out of  5
rating by Gary Bradford
"We have done business with Peyton for several years... Always responds to emails and calls quickly, and handles any and all concerns in a prompt manner. Great Customer Service!"
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MDR Report

December 9, 2025

5  out of  5
rating by MDR Report
"Th agent was able to answer my questions quickly and professionally. This made everything very convenient for me. Excellent customer service."
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Ken Gleason

December 1, 2025

5  out of  5
rating by Ken Gleason
"I had to add a vehicle and ask about insuring a teen in the future. Kaedin was great. Very patient with all my questions and providing detailed explanations on coverages and costs and actually helped reduce some of my costs. It was a pleasure speaking with her. I will be recommending her to friends."
We responded:
"Ken, so glad to hear Dana was able to assist you!!! I'll pass off the kudos to her!! Thank you for the 5 star, welcome to the Pettus State Farm family!!! Peyton Agent/Owner"
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Jamairah Clayton

November 25, 2025

1  out of  5
rating by Jamairah Clayton
"If I could give these people a ZERO I WOULD! They lie and tell you one thing then the next person tell you something else! Then when they mess up they don’t wanna accommodate you for their mess up! I’ve been going back and forth with them over a MONTH. DO NOT DO BUSINESS WITH THEM! THEY’RE TRASH"
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Jasmine Trice

November 24, 2025

5  out of  5
rating by Jasmine Trice
"Anna Grace was amazing, she made me feel comfortable getting my vehicle insured by State Farm. She was kind, understanding, and answered any questions i had. She also got me every discount possible for my quote. Thanks again Anna!!!"
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Abrianna Harris

November 22, 2025

5  out of  5
rating by Abrianna Harris
"Nicole is an amazing representative that helped me throughout my entire experience. I asked A LOT of questions, and yet she was very patient, and gave a thorough explanation of everything. I truly appreciate her, and recommend her to anyone that is a first time insurance buyer (coming from their parents insurance), or even ones that is just looking for a new provider with the best rates! If you want 5/5 service speak with Nicole!"
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Lauren Webb

November 19, 2025

5  out of  5
rating by Lauren Webb
"Have been doing business with Peyton and Stephen for multiple years. We trust Stephen with our personal and business insurance needs and would not go anywhere else. He is always extremely quick with any needs and recommends products and savings when applicable. Thanks for all you do for us!"
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Jennifer Snow

November 19, 2025

5  out of  5
rating by Jennifer Snow
"Kaedin is very knowledgeable and “gets things done”. Very pleasant and informative dialogue."
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Chapo Buckz

November 18, 2025

5  out of  5
rating by Chapo Buckz
"Nicole was absolutely amazing, she worked with me throughout the process, and was very resourceful and knowledgeable about getting me some new car insurance. Nicole is the perfect example of what good representation of a company needs. State farm has gained a new customer!"