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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elizabeth Barton

December 16, 2025

5  out of  5
rating by Elizabeth Barton
"Abigayle went above and beyond to solve a small problem with the paperwork. Overall the process of getting reimbursed for the tow fee when we broke down was very easy."
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Avania Goodman

December 16, 2025

5  out of  5
rating by Avania Goodman
"Seth Townsend was such a sweet young guy I was calling searching for another agent and he took the time speaking with me and listen to what I I really needed and I appreciate that so much. Abby Clark is an amazing agent. She listened when I complained about progressive and how horrible they did. She was able to get me renters insurance and also get me car insurance. She helped me get such an amazing price my fiancé and I no longer pay $900 every month. She saves us $400 dollars. She’s a ROCK STAR!!!!"
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B

December 13, 2025

5  out of  5
rating by B
"Nick Hart was great to work with. His high level of knowledge helped get me the coverage I needed at a much lower price than the competitors."
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Chris Tyler

December 12, 2025

5  out of  5
rating by Chris Tyler
"Nick was very knowledgeable and helpful, I appreciate the courtesy and professionalism"
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Juliette Florestale

December 12, 2025

5  out of  5
rating by Juliette Florestale
"Julia was so welcoming at the beginning of the call, but Cole was the start player!!! He listened and understood what I needed. He was patient, empathetic and helpful. I am beyond pleased! Keep up the amazing work!!!! Thank you so much Cole!!!!"
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Gary Bradford

December 10, 2025

4  out of  5
rating by Gary Bradford
"We have done business with Peyton for several years... Always responds to emails and calls quickly, and handles any and all concerns in a prompt manner. Great Customer Service!"
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MDR Report

December 9, 2025

5  out of  5
rating by MDR Report
"Th agent was able to answer my questions quickly and professionally. This made everything very convenient for me. Excellent customer service."
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Ken Gleason

December 1, 2025

5  out of  5
rating by Ken Gleason
"I had to add a vehicle and ask about insuring a teen in the future. Kaedin was great. Very patient with all my questions and providing detailed explanations on coverages and costs and actually helped reduce some of my costs. It was a pleasure speaking with her. I will be recommending her to friends."
We responded:
"Ken, so glad to hear Dana was able to assist you!!! I'll pass off the kudos to her!! Thank you for the 5 star, welcome to the Pettus State Farm family!!! Peyton Agent/Owner"
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Jamairah Clayton

November 25, 2025

1  out of  5
rating by Jamairah Clayton
"If I could give these people a ZERO I WOULD! They lie and tell you one thing then the next person tell you something else! Then when they mess up they don’t wanna accommodate you for their mess up! I’ve been going back and forth with them over a MONTH. DO NOT DO BUSINESS WITH THEM! THEY’RE TRASH"
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Jasmine Trice

November 24, 2025

5  out of  5
rating by Jasmine Trice
"Anna Grace was amazing, she made me feel comfortable getting my vehicle insured by State Farm. She was kind, understanding, and answered any questions i had. She also got me every discount possible for my quote. Thanks again Anna!!!"
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Abrianna Harris

November 22, 2025

5  out of  5
rating by Abrianna Harris
"Nicole is an amazing representative that helped me throughout my entire experience. I asked A LOT of questions, and yet she was very patient, and gave a thorough explanation of everything. I truly appreciate her, and recommend her to anyone that is a first time insurance buyer (coming from their parents insurance), or even ones that is just looking for a new provider with the best rates! If you want 5/5 service speak with Nicole!"
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Lauren Webb

November 19, 2025

5  out of  5
rating by Lauren Webb
"Have been doing business with Peyton and Stephen for multiple years. We trust Stephen with our personal and business insurance needs and would not go anywhere else. He is always extremely quick with any needs and recommends products and savings when applicable. Thanks for all you do for us!"
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Jennifer Snow

November 19, 2025

5  out of  5
rating by Jennifer Snow
"Kaedin is very knowledgeable and “gets things done”. Very pleasant and informative dialogue."
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Chapo Buckz

November 18, 2025

5  out of  5
rating by Chapo Buckz
"Nicole was absolutely amazing, she worked with me throughout the process, and was very resourceful and knowledgeable about getting me some new car insurance. Nicole is the perfect example of what good representation of a company needs. State farm has gained a new customer!"
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tarianne powell

November 17, 2025

5  out of  5
rating by tarianne powell
"Anna Grace was great! She is very knowledgeable!"
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keke love

November 14, 2025

4  out of  5
rating by keke love
"Every month my price changes which I don’t understand but other than that everything else is great"
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Monte Cristo

November 5, 2025

5  out of  5
rating by Monte Cristo
"Phillip is quick and so good at his job. In 5 -10 minutes he got me insured where other agents had me on the phone for ever."
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Jadecia

November 4, 2025

5  out of  5
rating by Jadecia
"The best"
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Xavier Bodus

November 3, 2025

5  out of  5
rating by Xavier Bodus
"Working with Cameron was a easy and enjoyable experience. He was knowledgeable and helped me get a great rate on my insurance!"
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lee lewis

October 29, 2025

5  out of  5
rating by lee lewis
"Nick was very professional and courteous ....Nick Hart will cover all my insurance needs...."
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denise medow

October 28, 2025

5  out of  5
rating by denise medow
"New State Farm Family… Amazing ⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Enjoy retirement Gene! Thank You for keeping us safe on the 🛣️ 🚥🚦🚥"
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Matthew Major

October 27, 2025

5  out of  5
rating by Matthew Major
"Alex was great and helpful to me in answering my questions and giving me a step by step playbook of the different services and made sure I was able to understand as we moved along. He made sure to follow up with me on every step to make sure that I was getting the best customer service as possible"
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melba mullings

October 23, 2025

5  out of  5
rating by melba mullings
"I want to thank Jennifer Cagel for her assistance with confirming my rental insurance."
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Barbara Diaz

October 20, 2025

5  out of  5
rating by Barbara Diaz
"Great friendly agent. Great prices. Great work."
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Terrionna Rozier

October 16, 2025

5  out of  5
rating by Terrionna Rozier
"Cole Kearney has provided me with the best financial services for my car insurance and also for my rentals insurance policy. He’s explained some of the importances of keeping me and my family insured through State Farm. He’s awesome, thanks Mr.Kearney for you diligence!"