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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Abigail Anderson

August 8, 2025

5  out of  5
rating by Abigail Anderson
"Kaedin is so helpful and kind! Everyone has been very professional and has followed up quickly with me! Switching to State Farm was the right move, this has been such a great experience!"
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Josiah Brady (NitroNode)

August 7, 2025

5  out of  5
rating by Josiah Brady (NitroNode)
"Very helpful, and got me the lowest price with the best plan!"
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Haici Yang

August 7, 2025

5  out of  5
rating by Haici Yang
"Jennifer is very knowledgeable and helpful. Very smooth auto insurance purchase experience"
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Kendra Henry

August 5, 2025

5  out of  5
rating by Kendra Henry
"Nicole From State Farm, truly an angel on earth! She doesn't know how much she saved me! Bundled in with additional services that I needed! Where has state farm been all my life! Lol Thanks a thousand❤️❤️"
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Danielle Johnson

August 4, 2025

5  out of  5
rating by Danielle Johnson
"Very patient and helpful"
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Rae Sheffield

July 30, 2025

1  out of  5
rating by Rae Sheffield
"Underwriting messed up twice and getting ahold of them or getting it changed took months when it was all State Farm’s fault."
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Julie Blackburn

July 30, 2025

5  out of  5
rating by Julie Blackburn
"Nicole went above and beyond to help me out of a very confusing and frustrating situation with my car insurance. She’s amazing and so patient!"
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Danny Vining

July 30, 2025

5  out of  5
rating by Danny Vining
"I'm a retired 62-year-old business owner. I've never worked with the more qualified and compassionate insurance agent ever. If you need insurance, go to this agent. You will not regret it"
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The Vallins

July 28, 2025

5  out of  5
rating by The Vallins
"Seth was able to provide exactly the information we needed for our policy. We feel safe knowing his team has all of our insurance needs covered."
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laree windsor

July 27, 2025

5  out of  5
rating by laree windsor
"Seth was super helpful! Went above and beyond my expectations. Thanks again Seth Townsend, will definitely recommend you to friends and family 😉"
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Chris

July 27, 2025

5  out of  5
rating by Chris
"Seth Townsend was a huge help, very kind and attentive throughout the entire process. He was very patient with me despite my lack of experience, and is a great representative for State Farm! Would highly recommend!"
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Julie Stinson

July 27, 2025

5  out of  5
rating by Julie Stinson
"Seth at the Monroe office is awesome! Great personality and knows how to get things done!"
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Crystal Hyde

July 27, 2025

5  out of  5
rating by Crystal Hyde
"Needed insurance and Seth Townsend helped with all my needs. Highly recommend."
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Sydne Kindle

July 21, 2025

1  out of  5
rating by Sydne Kindle
"The absolute worst experience I’ve ever had with any agent/agency period. I found a much cheaper policy and what should have been an easy cancelation, turned into I needed proof of a new policy before I could get it canceled. It was all these hoops and hurdles and questions. I’m well aware commission is involved so I’m sure that was the reason for the pushback. Little did I know I was being scammed the whole time, because very easily was I able to find full coverage for half the price I was being charged at this place. Then when we tried to call to cancel on the phone, he goes “fine I’ll cancel it”‘and hung up. Furthermore, he never canceled it. I had to call the agency myself to cancel it. Very unprofessional. I usually don’t come on here and rant. I’m actually the least bit confrontational. But you choosing not to cancel my policy I am telling you to cancel because I have another one set up is absurd."
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mister Allen

July 17, 2025

1  out of  5
rating by mister Allen
"They denied my claim even though I had tons of proof that was well in the perils of their language. I think they simply just don’t like me. My police report was filed, all my documents prove that I by the law had coverage. They are going against their own policy terms. Once the claims department denied me they act like i don’t even exist anymore. They give me attitude and lie to my face. The front desk lady is so innocent and don’t want to get in the middle of things but she can tell things aren’t okay. I have recorded calls of their own agents in that office saying how State Farm get over on people.. I have all the proof too much to even type"
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Worldwide Mafia Group Entertainment

July 17, 2025

1  out of  5
rating by Worldwide Mafia Group Entertainment
"They did not represent me fairly and I honestly feel like it was personal. I have all the proof and recordings I was wrongfully denied"
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Logan DeLong

July 10, 2025

5  out of  5
rating by Logan DeLong
"I don't usually leave reviews on places but Jackson was well deserving! He was very helpful and understanding of my situation and was very knowledgeable in helping me find a solution!"
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German Perez

July 10, 2025

5  out of  5
rating by German Perez
"Thank you Jennifer for helping me with my policy. I recommend going with her. She is the best and very professional."
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unique Chambers

July 7, 2025

5  out of  5
rating by unique Chambers
"Jo is Amazing!! Was able to get a quote for more than half of what others quoted me."
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Kaylee Miller

July 2, 2025

5  out of  5
rating by Kaylee Miller
"Nicole was so helpful! She helped my husband and I start an auto policy and was very knowledgeable and efficient."
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Jon Halvorsen

June 28, 2025

5  out of  5
rating by Jon Halvorsen
"Jennifer was so helpful. Very easy to deal with. Everyone at this office has always been so easy to deal with."
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Jack Weir

June 25, 2025

5  out of  5
rating by Jack Weir
"Thank you Nicole for making a reluctant situation like leaving a company I have been with for many years and confidently switching over to State Farm, where I have much better coverage."
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Taylor Moister

June 24, 2025

5  out of  5
rating by Taylor Moister
"Nicole has been so helpful in helping me add car insurance! She is incredibly responsive, very kind and thorough, and made my experience very pleasant. State Farm is lucky to have her!!!"
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Josh Freeland

June 23, 2025

5  out of  5
rating by Josh Freeland
"if you don’t work with Miss Hawkins with State Farm and I don’t know what you’re doing with your life. She is absolutely went above and beyond to get me covered with State Farm and all around a great person very well informative with everything having to deal with State Farm and my coverages"
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asia belin

June 20, 2025

1  out of  5
rating by asia belin
"Peyton in Monroe GA experience was not good at all. Do not treat customers fair"