State Farm® Insurance Agent Peyton Pettus

"Recently worked with Dana Keenan on an auto insurance policy, and she was fantastic. Took the time to explain each coverage option and showed me how they provide better protection. Her expertise and dedication made the entire process much easier to understand. I appreciate YOU Dana!"

"Very helpful with matching insurance to my needs"

"Great and fast service Thank you Nicole."

"Loved Everything"

"Nicole was INCREDIBLY helpful! Call and ask for her because she is quick and really knowledgeable!!! Also professional! What a refreshing interaction ?"

"JoAnna was great & so patient she gave me a crash course on my own phone. How embarrassing, LOL,,,Thanks"

"I signed up with Alex today and not only did he give me some great advice on my homeowner’s insurance but he also saved me over a hundred dollars a month! I’m so happy I have went with Alex and State Farm!"

"Anna got me a reasonable quote that was cheaper than what i was looking for and made the process simple. Great help."

"Very professional, good customer service and character.🙂"

"Very Professional, good customer service and character."

"She is very understanding and patient. Listen keenly to all questions and concerns. Very knowledgeable about what she does. Would recommend her to my families and friends. Thank you."

"If I could give this office a 0, I would. I'll just keep it short and sweet. This office is racist and apart of the good ole boy southern family. I was lied to over and over repeatedly. Told to wait 2 weeks to resolve the issue only to call back 2 weeks later and get no response. Numerous messages went unanswered. Finally I just said cancel and I'll find somewhere else to go. I was a state farm customer for over 10 years but after today I'll never go back. The disrespect will never happen again."

"Kristen was very helpful and prompt to answer all emails."

"I had an auto insurance policy with State Farm through Peyton Pettus, Agent License #FL-W624315, with coverage from July 1, 2024, to January 19, 2025. I requested to cancel my policy on July 23, 2024, effective July 24, 2024. I was assured that I would receive a refund check within 2-3 weeks. Three weeks later, on August 16, I reached out to Alex for an update. He directed me to call the claims department at 1-855-341-8184. After multiple attempts over several days, including long waits and repeated instructions to contact different departments, I still did not receive the promised call back or any resolution. Eventually, I was told by the Peyton Pettus State Farm office that the check would be re-sent and that I could expect it in another 4 weeks. Despite this assurance, as of today, over 2 months have passed with no refund received. I have contacted the agent again, but the issue remains unresolved. This entire process has been extremely frustrating and poorly managed. I hope State Farm improves their customer service and refund process to avoid such distressing experiences for future customers."

"Nicole was awesome, she worked with my crazy schedule to get me a great quote. After being with the same agent for a very long time, she made it easy to switch to State Farm! Call her!!"

"Christin was a pleasure to work with. The quick response was great as I had waited for someone to get back to me previously. Her customer service skills are superb."

"She was great, very fast. Always available. Stress-free experience."

"Christin has been very helpful in the process of getting my rate lower"

"Christin was super helpful, she took the time to help my mom get set up on auto draft and got us a lower rate."

"Morgan made my transition over to State Farm very easy and answered all my questions. I'm happy I made the switch over to State Farm and appreciate having a great introductory experience!"

"Just recently turned 18 and needed to get my own insurance, Morgan Griffen was so helpful and made the process very easy as well as explained everything in a way I could understand. 10/10 recommend."

"Nichole was so helpful. She answered all my questions and made me feel very comfortable. I made the right choice!"

"Kristen Prichard set up my daughter’s renters insurance policy. She was extremely helpful and made it such an easy process! She is knowledgeable, very prompt, professional and a pleasure to work with! I highly recommend this State Farm Agency."

"AnnaGrace was a delight to talk to! Great customer service! Thank you very much!"

"Super easy transition to a new insurance company that is affordable."