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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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steve reeder

March 3, 2026

5  out of  5
rating by steve reeder
"Mia was prompt and professional in her follow up to insure my discussions with Peyton Pettus regarding financial planning met all my expectations."
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Jim Murphy

March 3, 2026

5  out of  5
rating by Jim Murphy
"Mia is excellent at customer service and she always finds the answers to my questions regarding my insurance needs. I highly recommend Peyton Pettus State Farm."
We responded:
"Jim, thank you for your review and 5 star! I'll be sure to send the kudos off to Mia! We appreciate you and your business!!! Peyton Agent/Owner"
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Jack McLanahan

March 3, 2026

5  out of  5
rating by Jack McLanahan
"Peyton Pettus and his team are top of the line. The customer service by Jennifer was unmatched. Along with the great rates I even got a happy birthday call. Top tier insurance agent."
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Ron Chappell

February 20, 2026

5  out of  5
rating by Ron Chappell
"Prompt and Courteous !!"
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Shemika Haynes

February 18, 2026

5  out of  5
rating by Shemika Haynes
"Kaedin is one of the greatest she's kind and very accurate when answering any concerns you have i really do appreciate all of her assistance😊😊😊😊😊"
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Harlee Davidson

February 13, 2026

5  out of  5
rating by Harlee Davidson
"Seth is a wonderful agent! He so nice to talk to and will help you with anything you need! He also appreciates the not silence on the phone and will talk to you while he is waiting for things to load. He found an error and had it fixed within 2 days! Overall he’s a wonderful agent!"
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Adam Duan

February 11, 2026

5  out of  5
rating by Adam Duan
"Cole was very helpful in helping me with setting things up!"
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Chris Manning

February 11, 2026

5  out of  5
rating by Chris Manning
"Steve was very helpful in figuring out my refund of my homeowners' policy when I sold my home. He was attentive and responsive in ensuring the policy was cancelled and the refund was issued."
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JD Evans

February 10, 2026

5  out of  5
rating by JD Evans
"Thank you Nicole for assisting me and making this much easier for me."
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Alex Myers

February 10, 2026

5  out of  5
rating by Alex Myers
"Cole was super helpful and able to answer all my questions! Have always had positive experiences with Peyton Pettus SF!"
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Christy Craft

February 9, 2026

5  out of  5
rating by Christy Craft
"Jennifer has always taken care of my insurance needs from cars to 4wheelers and dirt bikes. She can take care all of your insurance needs today."
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Joshua Tweedy

February 7, 2026

5  out of  5
rating by Joshua Tweedy
"Heather is a very nice agent. She was helpful, very patient and communicative"
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Anthony Lamb

February 6, 2026

5  out of  5
rating by Anthony Lamb
"Cole is nothing less then amazing and will get you exactly what you need and do everything he can to make sure everything suites your needs."
We responded:
"Thank you Mr. Lamb! we appreciate the 5 star and appreciate your business! Peyton agent/owner"
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Tyson Sellers

February 5, 2026

1  out of  5
rating by Tyson Sellers
"Absolute Frauds. When we were referred to them we definitely expected a higher level professional experience. This is not what this firm is about. I am a very successful business owner myself and I honesty never leave negative reviews. I own a structural engineering firm and trust when I say we know lot about liabilities in our field of work. We have 4 vehicle policies, 2 life insurance policies, and even one of our homeowner policies with them, and believe me when I say this their loyalty is non existent. They were helpful and seemed professional at first, but once we were involved w a fraudulent claim incident against one of our company vehicles us they jumped ship and sided w the perpetrators that were involved. They completely went against the State Troopers report , Zero at fault tickets were issued, the Trooper involved even said this was a targeted claim and that we should call them immediately and report the fraudulent situation, as they have the power to decline the incident in these type of no fault situations , however instead they chose to file the claim against us anyways and side w the perpetrators .We literally pay them 12k a year to protect us against these types of situations. Christin , the manager of the location that we dealt with is extremely unknowledgeable and very unprofessional. She won’t even pick up the phone , will only text back. We will be pursuing legal representation to have our issue resolved at this point. If you’re shopping insurance stay far far away from the Peyton Pettis State Farm firm. Horrible customer service in our experience, zero accountability, and zero integrity. We were truly misled when we were referred to them unfortunately."
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Steve Gibson

February 5, 2026

5  out of  5
rating by Steve Gibson
"Great and very knowledgeable."
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Christy Vaughters

February 3, 2026

5  out of  5
rating by Christy Vaughters
"I have only great things to say about Steve Delaigle & the staff at Peyton Pettus State Farm Insurance. Their communication is very personable, friendly & helpful. Not just mail/emails, but phone calls to talk & be sure we are happy & see if we have questions or concerns once every 6 months. Steve & staff have listened, offered suggestions, effectively explained things and have never pressured or intimidated us. Thank you!"
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Adesola Kuyoro

February 3, 2026

5  out of  5
rating by Adesola Kuyoro
"Steve is wonderful to work with. Really appreciate his responsiveness and knowledge. Great office overall!"
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Melanie Herron

February 2, 2026

5  out of  5
rating by Melanie Herron
"We’ve had insurance with Peyton Pettis State Farm for years. Our agent Steve DeLaigle has always been there for us to answer any questions and go over our policies to make sure we have the coverages that we need. Thank you!!"
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Alejandro Vélez Cortés

January 29, 2026

5  out of  5
rating by Alejandro Vélez Cortés
"They are to attentive!! I feel like talking with an old friend, if I need something the given me solutions!!"
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dawnpiplupoke

January 28, 2026

5  out of  5
rating by dawnpiplupoke
"This review is on behalf of a client of agent Peyton Pettus. I reached out to his team about my concerns regarding my policy info and applying a document. Jennifer Cagle reached back and answered directly and helped me apply my document to my policy. She was very friendly and professional!"
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Jessica tucker

January 25, 2026

5  out of  5
rating by Jessica tucker
"I thoroughly enjoy my conversation With Jackson At Peyton Pettus State Farm agency. Mr. Jackson A. Turner went above and beyond what was expected. He was kind and patience. Mr. Jackson A. Turner answer all my questions and concerns. He made the swap very easy. I will be referring everyone I know to this agency. Thank you again Mr. Jackson A. Turner"
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Loralei Hallet

January 25, 2026

5  out of  5
rating by Loralei Hallet
"Seth is amazing. He’s knowledgeable, easy to talk to, and I could tell he truly cares about helping people. He made life insurance feel simple and stress-free. Highly recommend him. If you need life insurance he’s your guy!!!"
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Melanie Gallo, PhD

January 23, 2026

5  out of  5
rating by Melanie Gallo, PhD
"My agent provides excellent service."
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REGINALD SIMMONS

January 23, 2026

5  out of  5
rating by REGINALD SIMMONS
"Great person to talk to and handle business with you very well. Great customer service."
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Charles Hester

January 22, 2026

5  out of  5
rating by Charles Hester
"I would like to commend Seth Townsend on his excellent communication skills and outstanding customer service. These capabilities are very important and valued in this industry. And customers like me will not forget his efforts. Keep up the good work ,Sir."